Elk River Municipal Utilities

Elk River Municipal Utilities has received over a 95 percent customer satisfaction rating in a recent survey of its customers. Some of the key areas evaluated on were:  respectfulness, communication, knowledge, innovation and timeliness. One of the main reasons ERMU conducts the survey is to find out what aspects of the utility’s service customers like [...]

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ERMU recognized for reliable operations Elk River Municipal Utilities is one of 184 of the nation’s more than 2,000 public power utilities to earn the Reliable Public Provider (RP3) designation for providing customers with the highest degree of reliable and safe electric service. The RP3 designation from the American Public Power Association in Washington, D.C., [...]

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The prolonged and severely cold winter has increased the impact frost is having on both public and private storm sewer, sanitary sewer, and water lines, causing problems with frozen lines. Standing or rising water in the lowest street drain is a sign of a frozen storm sewer or catchbasin/drain. Call the Elk River Streets Division [...]

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Elk River is experiencing some frozen water lines this winter. Elk River Municipal Utilites has had 15 frozen water lines so far this year; it typically has one or two. Water lines are about 7 feet underground. Right now, the frost is hovering around 6.5-7.5 feet. All residents should be monitoring the temperature of their [...]

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Elk River Municipal Utilities has announced the winners of its Holiday Lighting Contest. •First Place: 15726 96th Circle, Otsego •Runner-Up: 925 York Ave., Elk River •Second Runner-Up: 18209 Hudson Lane, Elk River •Most Creative: 18680 Smith Drive, Elk River •Best Use of LED Lighting: 18636 Simonet Drive, Elk River

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Elk River Municipal Utilities will celebrate Public Power Week, Oct. 6-12, along with more than 2,000 other electric utilities that collectively provide electricity on a not-for-profit basis to 47 million Americans. “We who work for public power know how much Elk River Municipal Utilities benefits our community as a system governed and operated by the [...]

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by Paul Rignell Contributing writer Elk River Municipal Utilities, which feeds electricity to 9,300 metered customers through 44 square miles, has announced a new partnership that it will form in an effort to offer competitive rates and local control to customers for decades to come. After five years of wholesale supplier analysis, Elk River Municipal [...]

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