I am writing to express the sincere gratitude of my wife and I to Officers Joseph Zerwas and Ryan Franzen of the Rogers Police Department
On Aug. 9 my wife and I were traveling through Rogers intending to visit nearby Rice Lake. While stationary at a red light at the intersection of South Diamond Lake Road and Highway 101 our rental car was struck head on by another car that had careened off another car that it had hit in the intersection.
Shortly afterwards officers Joe Zerwas, Ryan Franzen and other Officers from Rogers Police Department attended. From the minute we had contact with officers Zerwas and Franzen they demonstrated a very genuine care towards our physical and emotional state and then proceeded in a most professional manner to manage the traffic chaos and the investigation of the incident.
As I did not have some of the details on hand that were required for the police report, officers Zerwas and Franzen made an appointment for us to meet the following morning in Rogers. At this meeting they once again demonstrated their caring nature by arranging for our meeting at a nearby restaurant. Before getting down to business at the restaurant, they ordered breakfast and inquired as to how we were feeling after the previous days event. When I went to pay for the breakfast the officers refused to let me pay saying it was their treat.
I want to highly comment officers Zerwas and Franzen for their kindness and professionalism towards myself and my wife. What was a most upsetting incident was to a great extent made better through our contact with these police officers.
I would also thank the other police and members of the Rogers Fire Department that attended to direct traffic and make the scene of the collision clear and safe. — Tom Burns, Victoria Australia